Meet the Team

Doctors

Nurse Practitioners

Nurses

Practice Nurses

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Specialist Nurses

Practice Nurses are fully trained in a wide range of skills including immunisations, health promotion, contraception and management of long-term conditions e.g. advise on diet and lifestyle choices, coronary heart disease, hypertension, asthma, diabetes, smoking cessation and obesity. Practice Nurses can extend their skills at Diploma Level and see many patients who previously would have seen the Doctor.

The Nursing Team run various Nurse-led clinics for diabetes, asthma, coronary heart disease and COPD as well as providing general nursing services, dressings, removal of sutures and blood tests.

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Healthcare Assistants (including Phlebotomy)

Healthcare Assistants are non-registered Nursing staff who assist in patient care and Practice related duties, as directed by and under the supervision of a Registered Healthcare Professional (including Lead Practice Nurse, Practice Manager and GPs). Healthcare Assistants work collaboratively with the General Practice Team to meet the needs of patients, and provide essential task-orientated services like taking blood samples (phlebotomy), processing specimens, sometimes performing ECGs (to measure heart function) and spirometry (to measure lung function). They play a crucial role in supporting the Clinical Team.

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Our PCN ( Primary Care Network) Staff

Practice Team

Practice Management

The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.

Reception

Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

Secretaries

The role of medical secretary is to provide administrative support to the Practice Manager, GP’s and other member of the Primary Health Care Team, this may be via writing or processing medical letters, referrals or sick notes. The post holder will provide a high standard of communication in daily contact with patients and all members of the Primary Health Care Team.

Prescription Clerks

Our prescription clerks provide the service of processing of prescription requests and act as a focal point of communication between the Clinicians, Receptionists, Practice Staff, Patients and local Pharmacies as well as other health care organisations, to ensure patient’s repeat prescriptions are completed on time and with correct dosages.