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Practice News & Announcements

Welcome to Mercheford House Surgery

Mercheford House Surgery is based in March providing Doctors and Nursing services under the GMS contract.

  • ​We strive to give the best evidenced based holistic care
  • ​Support those most vulnerable in society
  • ​Recognise that people are more than a collection of symptoms but are complex, with physical, emotional, social and spiritual needs
  • ​To care for and respect all, regardless of age, sex, gender, race, belief or sexuality​
  • Extended hours offered in accordance with the PCN Contract, please ask the reception team for more details.
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Mercheford House

Mercheford House

This is the official Mercheford House GP Surgery page.
This is for announcements only.

1 hour ago

Mercheford House
AMBER WARNING – HEATWAVEWith high temperatures now forecast to last throughout the weekend, UKHSA has extended the current heat health alert.The alert is now in place from midday Tuesday 9 August until 11pm Sunday 14 August.The public are urged to look out for family, friends and neighbours who may be more vulnerable during prolonged periods of hot weather – particularly elderly people who live alone and people with underlying health conditions.More advice on staying well in hot weather is given below. See MoreSee Less
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NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App displayed on mobile phone

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Alert

Important Update – Dr Ulla

Monday 1st August

A message from Mercheford House

We would like to take this opportunity to thank you for all your ongoing support whilst Dr Ulla takes emergency sick leave. She is very grateful for your kind wishes. She is now stable, and getting treatment but it will be some weeks before she will be able to return. Dr Zubair and the management team are working as hard as they can to keep a safe service operating.

There may be days over this summer when we will only be able to care for urgent medical problems on the day. Be assured, we will return to normal service as soon as possible.

You may be aware from the Government’s own Health Select Committee report published on 25 July 2022, that we are facing a severe workforce crisis. It is an even bigger challenge to recruit staff and find locum GP cover in rural locations, such as March.

Please be patient with us at this difficult time.

Our staff are trying their best under enormous pressure.

 

In the last month we have:

Offered 3840 appointments

Issued 5967 prescriptions

As well as handling thousands of calls and contacts.

 

Abuse of Staff:

Sadly, a very small number of patients have been verbally abusing our staff – these behaviours are regrettable but are thankfully a minority. We have a Zero Tolerance policy against such abuse.

The ongoing support shown by the vast majority of our patients, in such difficult times for the NHS, means so much to all of our dedicated staff – Thank you.

 

Mercheford House Surgery

On a Hospital Waiting List for an Appointment or an Operation?

The Covid19 pandemic has added to the strain on all NHS services. As a result of this, waiting list times for outpatient and specialist appointments and procedures have increased for everybody.

We appreciate that hospital waiting lists are causing worry and uncertainty.  Unfortunately, the practice has no access to the hospital waiting list information.

  • Please use the new NHS My Planned Care platformthat is available online and provides access to the latest average wait time for appointments and operations for local hospitals, as well as helpful advice and support for patients whilst they wait.
  • NHS My Planned Care is updated weekly, and has ‘open access’ enabling carers, friends, and relatives to access information on someone else’s behalf.
  • You can also contact PALS (the hospital’s Patient Advice and Liaison Service). See below:

Addenbrookes PALS

 

Peterborough City Hospital PALS

 

Hinchingbrooke Hospital PALS

 

Royal Papworth Hospital PALS

 

 

Queen Elizabeth Hospital, King’s Lynn PALS

  • 9am – 5pm, Monday to Thursday and 9am – 4.30pm on Friday
  • E-mail: pals@qehkl.nhs.uk
  • Phone: 01553 613351 or 01553 613343

 

Please call the practice if your condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken.

Coronavirus Update

 

At this time only attend the surgery when you have been advised of your appointment time by a member of the Practice team. Please wear a face covering and observe social distancing when attending the surgery, as many patients may be at high risk due to their severe health conditions.

 

We are not able to provide letters of proof of COVID-19 vaccination status.

 

Instead, please access what you need for travel here:  gov.uk/demonstrating-your-vaccine-status

Download the NHS COVID 19 app

Get tested for coronavirus

  • Symptoms
    Find out about the main symptoms of coronavirus and what to do if you or your child has them.
  • Testing
    Get a test to check if you have coronavirus, find out what testing involves and understand your test result.
  • Self-isolation and treating symptoms
    Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
  • People at higher risk
    Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
  • Long-term effects (long COVID)
    Find out about the long-term effects coronavirus can sometimes have and what help is available.
  • Social distancing and changes to everyday life
    Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
  • Take part in research
    Find out about health research studies and how you may be able to take part.

 

For further information go to nhs.uk/coronavirus or gov.uk/coronavirus